FAQ | Enforce Tac

What address shall I enter in my navigation system?

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 10 during Enforce Tac. Parking spaces for disabled people are located near the entrances.

Are there pitches for caravans?

Within walking distance of the exhibition centre, there is a camp site, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.

Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?

No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.

Are there lockers at the exhibition venue?

Yes, there are lockers in the entrance area Mitte. Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

You can also leave your property and items of luggage in the cloakroom for no charge at any time.

Can I use WiFi at the exhibition venue?

As a visitor of Enforce Tac, you are online throughout the exhibition venue.

Whom should I contact if I have lost something?

Please contact our colleagues from Helpdesk Facility Management. The Helpdesk Facility Management can be found in the Operation Center in the entrance area of Eingang Mitte.

Can I buy something at Enforce Tac?

No, there are no direct sales.

Services for persons with handicap

How to travel barrier-free?

Barrier-free access by public transport and rail

You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.

Information for subway, bus, tram
Information for S-Bahn
Service-Telefon VGN: T +49 9 11 2 70 75-0
Mobility Service Centre
Service-Telefon: T +49 18 06 51 25 12

By plane

The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:

Barrier-free travel
T +49 9 11 9 37 00
E-Mail: information@airport-nuernberg.de

Taxi station

Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 9 11 1 94 10

Which services provides the exhibition center?

Parking at the exhibition centre

By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Overview map

Lifts

Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.

Operation Center: First aid and medical support, police

In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: T +49 9 11 86 06-70 00

Restrooms

Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.

Free wheelchair hire

You have the option of borrowing a wheelchair for your visit from BRK.

Normal wheelchair, free on presentation of ID card
Electric wheelchair, 1st day € 100.00, each additional day € 50.00.

Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
E-Mail: messe@kvnuernberg-stadt.brk.de
T +49 9 11 86 06-62 09

Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.

Telephone numbers for BRK at the exhibition centre

Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06-61 56
NCC West: T +49 9 11 86 06-67 56
NCC Ost: T +49 9 11 86 06-69 56
Frankenhalle: T +49 9 11 86 06-63 56

Visiting with accompanying persons

If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.

Guide dogs

Guide dogs are of course allowed.

Exhibitors & products

Tickets

How do I get an entrance ticket for Enforce Tac?

Tickets are sold exclusively online. Register and provide evidence of your eligibility in our TicketShop and purchase your entrance ticket in advance.

Tickets cannot be purchased on-site.

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

I have lost my ticket. What can I do?

In your confirmation e-mail, you can find a link which you can use to print out your ticket again.

Can I use the public transport in Nuremberg with my exhibition ticket?

No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.

Why does the online TicketShop close before the start of the exhibition?

The proof of eligibility must be checked manually. So that you can receive your ticket on time for Enforce Tac, the ordering process must be completed a couple of days before the start of the exhibition.

When I ordered my admission ticket, I had to choose a specific day. But now I would like to change the date. Is that possible?

Yes, you can change the validity date of your ticket after an order has been completed. To do so, please go back to our online TicketShop and log into your account again using the "Log in" button in the upper right-hand corner. Then click on "Profile" and "Your orders". Then click on the order (order number) that you want to change. In the order summary you will now find the option "Change ticket and profile data". You will be guided through the registration process again and can select the new date for your ticket. Please complete the rest of the process and click on "Confirm changes". You will then receive the new ticket by e-mail. Please note that the old ticket automatically loses its validity by this change.

Vouchers

I have received a voucher from an exhibitor – do I also have to prove my eligibility as a trade visitor?

The receipt of a voucher does not serve as proof of eligibility as a trade visitor. Here, you can receive an overview of the admission requirements: proof of eligibility.

Can I redeem my printed voucher on-site?

Vouchers can only be redeemed online in our TicketShop. It is not possible to redeem vouchers on site. Please register your voucher online and ensure that you complete the entire process up until the confirmation page "Thank you for your order".

You will the receive your e-Ticket by e-mail or you can print it out immediately by clicking on "View my tickets".

Should you be unable to register online, please contact VisitorService: send enquiry or T +49 9 11 86 06–96 96.

Can I redeem my electronic voucher code on-site?

Vouchers can only be redeemed online in our TicketShop. It is not possible to redeem vouchers on site. Please register your voucher online and ensure that you complete the entire process up until the confirmation page "Thank you for your order".

You will the receive your e-Ticket by e-mail or you can print it out immediately by clicking on "View my tickets".

Should you be unable to register online, please contact VisitorService: send enquiry or T +49 9 11 86 06–96 96.

Is my voucher (printed voucher or electronic voucher code) valid for one or several days?

Your voucher shall apply for admission during the whole duration of the exhibition.

Why does the online VoucherShop close before the Fair starts?

Every proof of eligibility is being checked manually - this may take some days. In order to ensure that the order can be processed in time and you receive your e-ticket, the online VoucherShop ends before the exhibition starts.