Frequently asked questions (FAQ)

When you make a binding application to be an exhibitor, you will receive our marketing services, which include the following:

Online marketing: 

• Online profile consisting of a company profile and two product/service profiles
• Use of the TicketCenter with badge management and invitation management
• Provision of voucher codes (electronic admission voucher)
• 1 lead tracking APP per exhibitor
• Social media assets and download material for promoting your trade fair presence

Print marketing: 

• Entry in the print exhibition guide
  Please note: You can customize your company name up to 2 months before the event via your personal exhibitor area in SelfService. 
• Visitor postcards (can be ordered via the ExhibitorShop)
• Provision of a sample letter for your visitor marketing

NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.

You can find further information on the AUMA website.

Use the SelfService in your personal exhibitor area to autonomously update and further optimise the contents of your online profile. Within a few minutes, you can edit the content of your company profile or product/service profiles quickly and easily at any time. 

For tipps on how to use the SelfService and to optimize your company profile / service profile for the perfect first impression have a look at the HowTo guides for optimizing your online profile in SelfService.

If you need further assistance feel free to contact our Support. 

Support
Tel.: +49 9 11 86 06 88 06
E-mail: selfservice@support.nuernbergmesse.de

We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of Chillventa. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.

Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 14. Parking spaces for disabled people are located near the entrances.

Barrier-free access

The exhibition venue is accessible to wheelchair users. Get further information on services and useful travel information for people with disabilities.

Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 3 each.

The exhibition venue is accessible to wheelchair users. Get further information on services and useful travel information for people with disabilities.

Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly by e-mail or via phone at T +49 9 11 86 06 96 96.

Yes, your trade fair ticket includes an additional KombiTicket for public transportation.This allows you to use all VGN public transport in the 2nd class across the fare zone of Nuremberg-Fürth-Stein-Oberasbach-Zirndorf (zones 100/200) free of charge, including subway, tram, bus, and regional train  – valid during the trade fair period and only for the ticket holder. For more information on timetables and other details, please visit www.vgn.de.